Shipping policy
FREE DELIVERY WITH AROUND 3-4 BUSINESS DAYS AFTER PURCHASE
EU COUNTRIES
|
Country[1] |
C.P |
TTR (Regular transit time)-days[2] |
|
Germany |
DE |
2-3 |
|
Austria |
AT |
3-4 |
|
Belgium |
BE |
2-3 |
|
Bulgaria |
BG |
4-5 |
|
Cyprus |
CY |
5-6 |
|
Croatia |
HR |
3-4 |
|
Denmark |
DK |
3-4 |
|
Slovakia |
SK |
2-3 |
|
Slovenia |
SI |
3-4 |
|
Estonia |
EE |
4-5 |
|
Finland |
FI |
5-7 |
|
France |
FR |
1-2 |
|
Greece |
GR |
6-8 |
|
Hungary |
HU |
2-3 |
|
Irland |
IE |
4-5 |
|
Italy |
IT |
2-3 |
|
Latvia |
LV |
5-7 |
|
Liechtenstein |
LI |
2-3 |
|
Lithuania |
LT |
4-5 |
|
Luxemburg |
LU |
2-3 |
|
Malta |
MT |
4-5 |
|
Monaco |
MC |
1-2 |
|
Norway |
NO |
4-6 |
|
Netherlands |
NL |
2-3 |
|
Poland |
PL |
3-4 |
|
Portugal |
PT |
1-2 |
|
United Kingdom |
GB |
4-5 |
|
Czech Republic |
CZ |
2-3 |
|
Romania |
RO |
4-5 |
|
San Marino |
SM |
2-3 |
|
Serbia |
RS |
4-5 |
|
Spain |
ES |
1-2 |
|
Sweden |
SE |
4-6 |
|
Switzerland |
CH |
3-4 |
|
Turkey |
TR |
5-6 |
* See transit times per country
**Orders worth less than €150 will not include delivery costs.
RETURNS
You have 14 days from the shipping date to return your CP purchase for any reason and without a justification.
Please, keep in mind that your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to preserve the receipt or proof of purchase.
This 14-days period for returns (home collection) carries a shipping cost of 5 EUR.
The cost of the return applies to each request and will be deducted from the refunded amount.
Should you have any issue with your product, please, follow the procedure of our Return Policy or send us an email to customercare@cycle-platform.com.
[1] TTR is considered from the departure of the international hubs. For some countries or destinations, this time could be extended in one day until final delivery to the .
[2] Regular TTR, except causes of Force Majeure. See section Delivery in our Terms & Conditions.